About ZJR Automotive
Excellence, Integrity, and Premium Automotive Care Since Day One
Your Trusted Automotive Partner
Welcome to ZJR Automotive, where precision meets passion and every vehicle receives the premium care it deserves. Located in the heart of Berea, Kentucky, we've built our reputation on a foundation of technical excellence, honest service, and unwavering commitment to customer satisfaction.
What started as a vision to provide uncompromising automotive service has evolved into a full-service facility equipped with state-of-the-art diagnostic equipment and staffed by ASE-certified technicians who treat every vehicle as if it were their own.
Whether you drive a family sedan, a luxury European import, or a high-performance sports car, you can trust ZJR Automotive to deliver expert service, transparent communication, and results that exceed expectations.
Our Mission & Values
The principles that guide everything we do
Our Mission
To provide exceptional automotive service that combines technical expertise, honest communication, and genuine care for every client and their vehicle. We strive to be the most trusted name in automotive repair throughout Kentucky.
Integrity First
We believe in complete transparency. You'll receive honest assessments, accurate estimates, and straightforward recommendations - no upselling, no hidden fees, just trustworthy service you can count on.
Excellence Always
Mediocrity isn't in our vocabulary. Every repair, every diagnostic test, every service is performed to the highest standards using premium parts and manufacturer-approved procedures.
Customer-Centric
Your satisfaction drives everything we do. From your first phone call to picking up your vehicle, we ensure a seamless, professional, and pleasant experience at every touchpoint.
Continuous Learning
The automotive industry evolves rapidly. Our technicians participate in ongoing training to stay current with the latest technologies, diagnostic techniques, and repair methodologies.
Community Focused
We're not just a business - we're your neighbors. Supporting the Berea community and building lasting relationships with local families is at the core of who we are.
ASE-Certified Technicians
Expertise you can trust, experience you can rely on
Certified
Master Technicians with Proven Excellence
At ZJR Automotive, every technician is ASE (Automotive Service Excellence) certified, representing the highest standard of competence in the automotive repair industry. But certifications are just the beginning.
Extensive Training
Our team undergoes rigorous, continuous training in both traditional and emerging automotive technologies, including hybrid and electric vehicle systems.
Specialized Expertise
From complex engine diagnostics to precision transmission work, our technicians possess specialized knowledge across all major vehicle systems and brands.
Performance Tuning Specialists
Beyond standard repair work, our team includes certified performance tuning specialists experienced in ECU calibration, turbocharger installation, and custom modifications.
Luxury Brand Experience
Extensive experience working with high-end European and luxury brands including BMW, Mercedes-Benz, Audi, Porsche, and more.
State-of-the-Art Workshop
Advanced tools and technology for precision service
Advanced Diagnostics
Factory-level scan tools and diagnostic equipment capable of interfacing with all modern vehicle computer systems.
Electrical Systems Lab
Specialized equipment for diagnosing complex electrical issues, from battery testing to module programming.
Performance Testing
Dynamometer and performance testing equipment for accurate tuning and power measurement.
Precision Alignment
Computer-guided wheel alignment systems ensuring manufacturer-spec precision for optimal handling.
Professional Tools
Complete inventory of professional-grade tools and specialized equipment for every repair scenario.
Quality Parts
Direct partnerships with OEM and premium aftermarket suppliers ensuring only the highest quality components.
Our Commitment to You
Transparent Communication
Before any work begins, you'll receive a detailed explanation of the issue, recommended repairs, and accurate cost estimate. No surprises, no hidden fees.
Warranty Protection
Every repair is backed by our comprehensive warranty. We stand behind our work because we use quality parts and follow proper repair procedures.
Timely Service
We respect your time. Most repairs are completed same-day, and we'll always provide realistic timeframes and keep you updated on progress.
Fair Pricing
Premium service doesn't mean inflated prices. Our competitive rates reflect fair value for expert work, quality parts, and exceptional service.
Environmental Responsibility
Proper disposal of fluids, recycling of parts, and environmentally conscious practices are integral to our operations.
Customer Satisfaction
Your complete satisfaction is our ultimate goal. If you're not happy, we're not done. It's that simple.