Privacy Policy
ZJR Automotive LLC
ZJR Automotive LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how our mobile application ("App") collects, uses, and safeguards your information.
By using this App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide our automotive service booking functionality.
When you submit a booking request, we may collect:
- Full Name
- Phone Number
- Service Address
- Optional Notes (such as vehicle model or issue description)
We do not require account registration to use the App.
We do not collect:
- Financial or payment information
- Government ID numbers
- Biometric data
- Precise device location
- Contacts or media files
2. How We Use Your Information
We use the information you provide strictly for:
- Processing and confirming service bookings
- Contacting you regarding appointment scheduling
- Providing customer support
- Improving service quality
We do not use your personal information for advertising purposes.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may disclose information only when:
- Required by law or legal process
- Necessary to protect our rights or prevent fraud
- Required to ensure the safety of users or the public
We do not share your information with marketing agencies.
4. Data Storage and Retention
Your booking information is retained only for as long as necessary to:
- Complete the requested service
- Maintain service records
- Comply with applicable legal requirements
Once the information is no longer required, it is securely deleted or anonymized.
5. Data Security
We implement reasonable administrative and technical safeguards to protect your information.
However, no method of electronic storage or transmission is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
We recommend keeping your device secure with password protection and updated software.
6. Third-Party Services
This App does not integrate third-party advertising SDKs.
If system-level services (such as email or phone apps) are used, they are governed by their respective privacy policies.
7. Children's Privacy
This App is not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.
8. Your Rights and Choices
You may request:
- Correction of inaccurate information
- Deletion of your booking information
- Clarification regarding how your data is used
Requests can be made through the Contact section of the App or by emailing us at admin@zjrautomotive.com.
If you choose not to provide required booking information, you may not be able to submit a service request.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected by updating the "Effective Date" above. Continued use of the App after changes constitutes acceptance of the updated policy.
10. Contact Information
If you have questions regarding this Privacy Policy, you may contact:
ZJR Automotive LLC
Address: 2556 Old US 25 N, Berea, KY 40403
Phone: +1 475 268 4412
Email: admin@zjrautomotive.com