Our Warranty Promise
Industry-leading warranty protection for your complete peace of mind
We Stand Behind Our Work
At ZJR Automotive, we're so confident in the quality of our work and the parts we use that every repair comes with comprehensive warranty protection. This isn't just a promise - it's our commitment to your satisfaction and peace of mind.
What's Covered
Comprehensive protection for repairs and parts
Labor Warranty
All labor performed by our certified technicians is covered for 12 months or 12,000 miles, whichever comes first. If a repair fails due to workmanship issues, we'll fix it at no additional charge.
Parts Warranty
All parts are covered by the manufacturer's warranty, typically ranging from 12 months to lifetime depending on the part. We use only premium OEM and aftermarket parts from trusted suppliers.
Engine & Transmission
Major engine and transmission repairs including rebuilds are covered for 24 months or 24,000 miles. This extended coverage reflects our confidence in these critical repairs.
Performance Work
Performance modifications and tuning work are covered for parts and labor. We ensure your upgrades are installed correctly and perform as expected.
Warranty Duration by Service Type
Warranty Claim Process
Simple, straightforward, and hassle-free
Contact Us
Call us at +1 475 268 4412 or visit our shop. Describe the issue you're experiencing with the previously repaired component or system.
Inspection
We'll schedule an appointment to inspect your vehicle and verify the warranty claim. Our technicians will diagnose the issue and determine coverage.
Approval
If the claim is valid and within warranty terms, we'll approve the repair immediately. You'll receive a clear explanation of the covered work.
Repair
We complete the warranty repair at no charge to you. The work will be performed with the same quality and attention to detail as the original repair.
Warranty Exclusions
While our warranty is comprehensive, certain conditions are not covered. We believe in complete transparency about what is and isn't included.
Normal Wear & Tear
Consumable items that wear through normal use (brake pads, wiper blades, light bulbs) are not covered after installation.
Abuse or Misuse
Damage resulting from racing, off-road use, accidents, or improper vehicle operation is not covered.
Lack of Maintenance
Failures resulting from missed scheduled maintenance or lack of proper fluid levels are excluded from warranty coverage.
Modifications by Others
Work performed by other shops or modifications made after our repair may void warranty coverage for affected systems.
Environmental Damage
Damage from rust, corrosion, road salt, or environmental conditions is not covered by our repair warranty.
Unapproved Repairs
Repairs or modifications to warranted components performed without our approval may void the warranty.
Our Commitment to You
The ZJR Automotive warranty goes beyond legal requirements. It's our personal promise that every repair is performed correctly using quality parts and proper procedures. We don't just want your vehicle to run well today - we want it to continue performing reliably for years to come.
Warranty Questions
What if I move out of the area?
Our warranty travels with you. If you relocate, the warranty remains valid. Contact us and we'll work with you to arrange service at a qualified facility if needed.
Do I need to return to ZJR for warranty service?
For warranty claims, yes. This allows us to properly inspect the repair, verify coverage, and ensure the work is done to our standards.
What documentation do I need for a warranty claim?
Just your original repair invoice and vehicle identification. We maintain detailed records of all work performed.
Are warranty repairs completed the same day?
In most cases, yes. We prioritize warranty work and understand the inconvenience. We'll complete the repair as quickly as possible while maintaining quality.